3 Day Masterclass Payments Asia | Terrapinn Training

Singapore, 1-3 Aug 2017

3 day Masterclass



Cards and payments training for card issuers, banks, advisors and suppliers

At the 3 Day Masterclass in Cards and Payments, our expert trainer will walk you through the complex world of the global cards and payments industry. You will be walked through the dynamics of modern cards and payments, emerging markets, fraud, mobile payments and operational issues.

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learn in depth

Gain a comprehensive overview of the cards & payments industry

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get the latest insight

Identify major key players and stakeholders in the industry

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address key challenges

Evaluate the impact of legal and regulatory requirements


The 3 Day Masterclass in Cards & Payments is an introductory-level course that is aimed at those who are new to the payments industry. Our trainer will walk you through the complex world of the global cards and payments industry and get you up to speed on vital jargon and current industry issues.  

As well as being useful for new entrants, the course is also aimed at investors, regulators and suppliers who need a big picture introduction into this complex industry.


book today saving SGD $1,055

In just 3 days you will:

  • Develop a deeper understanding of leading practices and competitive advantages in cards and payments
  • Identify key opportunities to improve profitability of your cards and payments business, by examining revenue drivers and expense management
  • Learn how to use product development and innovation to build a leading-edge payments business
  • Explore opportunities to use the back office for strategic advantage
  • Learn using real-life case studies and success stories from Asia and beyond
  • Be inspired – just one or two nuggets and insights can pay for the course many times over
  • Discover ways to realistically plan growth in an era of rapid change in technology, customers and opportunities
  • Examine the target market and learn how to select the best product to suit your customers
  • Navigate the complex regulations and legal constraints around cards and payments

Meet your instructor

Richard Hartung teaching Payments for Terrapinn Training

Richard Hartung has over 20 years of experience in the payments and consumer financial services industry, primarily in the Asia Pacific region. Following work in retail banking in California and a short stint in government, Richard was part of the team that started up retail banking for Citibank in Japan. Richard joined MasterCard in 1993 and headed up Operations & Systems for the Asia Pacific region.

Organisations that will benefit:

  • Card Issuers
  • Bank & Investors
  • Government & Regulating Bodies
  • Lawyers
  • Retailers
  • Mobile operators
  • Consultants
  • Cards & Payments suppliers

Who will attend:

  • New Entrant Payments Managers & Executives
  • Business Development Managers
  • Sales Executives
  • Marketing Managers & Directors
  • Public Relations Specialists
  • Strategic Planning

Course Agenda

  • Introduction
  • Speed Marketing
  • Essentials of the cards and payments industry
  • Economics – Making money in payments
  • Marketing – Payment products & pricing
  • Marketing – Promotion and channels
  • Strategic Operations
  • Leveraging technology change for growth
  • Risk management – fraud
  • The customer experience
  • Merchant acquiring
  • Payments environment
  • Building a payments business
  • Leading trends in payments
  • Wrap

For further information please call: +44 (0)207 092 1045

The earlier you book, the more you save…

Additionally, VAT may be applicable depending on course location.
Before 12 May 2017Before 23 Jun 2017Before 14 Jul 2017After 14 Jul 2017
SGD $4,750
Save SGD $1,055
SGD $5,275
Save SGD $530
SGD $5,540
Save SGD $265
SGD $5,805
  • “The trainer was very helpful during the course. He has good knowledge and answered all of our questions patiently.”

    - Interbank Card Center, Manager

  • “Very knowledgeable and hands-on trainer.”

    - PETRONAS, Advisor

  • “I was new to my position so I wanted to be more familiar with the terms used and understand more about the industry. The trainer is very experienced and really knows the industry.”

    - Allcard Plastics Philippines Inc, Product Manager

  • “Very satisfied with the quality of instruction”

    - Venture Corporation Limited, Chief Technology Officer


We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or +65 6322 2333 (Asia Pacific)
for more details