3 day Masterclass

Airline Management & Transformation


Cover all aspects of profitable and successful airline management

This 3 Day Masterclass in Airline Management and Transformation equips executives with a deep knowledge across the most critical elements of profitable airline management and frontline lessons learned from successful airline transformation projects. Designed for anyone interested in aviation leadership and looking to learn from a globally acclaimed LCC CEO, Board Advisor for well knows Asia Pacific LCC’s including: Hong Kong Express, VietJet Air, Peach, and Go Air (India).

Learn bulb

address key challenges

Master a wide range of topics within aviation management

Learn bulb

be inspired

Gain a thorough understanding of the critical link between innovation and airline profitability

Learn bulb

get the latest insight

Examine a set of key success case-studies to shape your understanding

Learn From real and relevant success stories from within the industry

The course covers a wide variety of topics within aviation management and transformation, but most importantly brings real-life, current case studies to attendees. Case studies are only available from our trainer, who is personally sitting in the C-level of organizations such as: Hong Kong Express, VietJet Air, and Peach during critical transformation and scaling periods.  

Topics include, but are not limited to: best practice organization structure, critical KPIs for all airlines senior management, best practice senior management meeting structure and reporting lines, empowerment of key teams via effective job descriptions and accountability, affecting cultural change to turn-around a loss making airline, and key case studies from successful, recent C-level leadership of some of Asia’s leading low-cost carriers. 


In just 3 days you will:

  • Gain a comprehensive overview and fresh perspective of the aviation industry market and future growth trajectory
  • Learn the key drivers of airline profitability and simple management processes to ensure your organization is focusing on the most valuable topics
  • Unlock planning models employed by some of the airline industry’s leading CEOs
  • Acquire proven management techniques and models for success in every department of a typical airline: Safety and Security, Commercial, Operations, Finance, Talent and Systems
  • Cover in-depth, and behind the scenes case studies explaining the success of some of the world’s fastest growing and most profitability low-cost carriers in the world; including: Hong Kong Express, VietJet, Peach, and many more.
  • Gain critical understanding of the linkage between innovation and airline profitability.

Organisations that will benefit:

  • Airlines
  • Airports
  • Aviation service providers
  • Aviation Authorities
  • Investors
  • Advisors
  • Consultants
  • Government and regulatory bodies

Who will attend:

  • C-Level Executives: CEO, CFO, COO
  • Airport Directors
  • Business Development & Sales
  • Airline executives
  • Senior Managers within the Aviation Industry

Course Agenda

  • Trainer Self-introduction
  • Course Overview
  • Speed Networking
  • What is the shape of the aviation industry?
  • Aviation Core Economics and Profitability
  • Aviation Industry Structure
  • Planning Models for Success
  • Case Study & Group Exercise
  • The Airline Organisation of the Future
  • Core Departments Drill Down - Quality, Safety & Security
  • Core Departments Drill Down - Commercial
  • Core Departments Drill Down - Operations
  • Core Department Drill Down - Finance, Talent & Systems
  • Case Study - How are Leading LCC's Built?
  • Case Study - How to Turnaround a Loss-making Airline (Hong Kong Express)
  • Case Study - Timing a Market Opportunity: Lessons from VietJet Air?
  • Case Study - Building an Airline in the Shadow of a Giant: Lessons from Peach?
  • Case Study - Building an Innovation Airline: Lessons from JetBlue?

For further information please call: +44 (0)207 092 1045

  • “The depth and knowledge of my trainer was extremely impressive. In 3 days I have had, without a doubt, a masterclass on the industry. Truly world class.”

    - Gordon Dowall Potter, Past Delegate

  • “Well worth 3 days of study!”

    - Syed Hamza, Past Delegate

  • “The training was excellent! I give it a 10 and will get my trainer's support for my next challenges.”

    - Head of Partnerships & Customer Loyalty at Avis Budget, Past Delegate

  • “Extremely constructive course with a very good dynamic and passionate trainer.”

    - Managing Director at BNP Paribas, Past Delegate

  • “Impressive and cooperative trainer who wanted to make sure the delegates understood.”

    - Budgeting, Planning & Reporting Manager, Past Delegate


We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or emma-jane.dinan@terrapinn.com (Asia Pacific)
for more details


Sign up for our Monthly Course Calendars