3 Day Masterclass in Airports | Terrapinn Training

Singapore, 31 Jul - 2 Aug 2017

3 day Masterclass




Take best practices from course discussions and implement them straight away in your organisation. Learn from an experienced industry professional who has held executive-level operating roles in both airlines and airports.

Learn bulb

address key challenges

Understand the unique challenges of the airport industry and how to overcome them

Learn bulb

gain strategic advantage

Discover how to maximise commercial revenue in airport operations

Learn bulb

learn from the best

Learn global best practices from a truly world-class leader in the aviation industry


The aviation industry today moves very rapidly, driven both by technology and the current economics of low fuel prices. Passenger volumes continue to grow and many key airports are experiencing both growth and congestion, making managing primary airports and promoting secondary airports important.

We make it all easy – leading you through the dynamics of airports and their main business drivers, as well as offerring you precious insight into regulations, airport planning, operations, traffic management, funding and terminal design.



book today saving SGD $540

In just 3 days you will:

  • Understand key terminologies, processes and technologies
  • Learn how to maximise revenue
  • Review funding options
  • Understand the regulatory environment
  • Grasp airport planning and development
  • Understand retail and other commercial revenue streams
  • How to exceed customer expectations

Meet your instructor

Andrew Hughes is internationally experienced and has worked in both EASA and FAA regulatory jurisdictions. He is also an experienced Accountable Manager and has good working relationships with a number of national aviation authorities.

He holds a Masters in Air Transport Management and has spent his entire career in aviation. Initially as an air traffic controller and then in a variety of commercial and operational management positions up to board level in both airlines and business aviation environments.

Organisations that will benefit:

  • Airports
  • Airlines
  • Suppliers
  • Banks & Financial Institutions
  • Law Firms
  • Consultants
  • Government & Regulators
  • Investment Banks

Who will attend:

  • C-Level Executives: CEO, CFO, COO
  • New Entrant Managers
  • Business Development & Sales
  • Marketing & Public Relations

Course Agenda

  • Big Picture
  • Speed Networking
  • The regulatory environment
  • Airport planning and development
  • Case study: Airport master planning exercise – airport layout planning
  • Airport operations
  • Case study: Under attack
  • Traffic
  • Case study: The growth of low cost carriers at airports and their impact
  • Aeronautical revenue
  • Retail and other commercial revenue streams
  • Case study: Retail development at leading airports
  • Operating and development costs
  • Airport funding
  • Case study
  • Airport terminal design
  • Case study
  • Exercise: Planning an airport terminal
  • Case studies
  • Future and innovation
  • Wrap

For further information please call: +44 (0)207 092 1045

The earlier you book, the more you save…

Additionally, VAT may be applicable depending on course location.
Before 23 Jun 2017Before 14 Jul 2017After 14 Jul 2017
SGD $5,400
Save SGD $540
SGD $5,670
Save SGD $270
SGD $5,940
  • “The depth and knowledge of my trainer was extremely impressive. In 3 days I have had, without a doubt, a masterclass on the industry. Truly world class.”

    - Gordon Dowall Potter, Past Delegate

  • “Well worth 3 days of study!”

    - Syed Hamza, Past Delegate

  • “The training was excellent! I give it a 10 and will get my trainer's support for my next challenges.”

    - Head of Partnerships & Customer Loyalty at Avis Budget, Past Delegate

  • “Extremely constructive course with a very good dynamic and passionate trainer.”

    - Managing Director at BNP Paribas, Past Delegate

  • “Impressive and cooperative trainer who wanted to make sure the delegates understood.”

    - Budgeting, Planning & Reporting Manager, Past Delegate


We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or +65 6322 2333 (Asia Pacific)
for more details