London, 10-11 Oct 2019

2 day Masterclass

Payments Fraud



Learn how to prevent and combat payment fraud. Fraud is the single biggest driver in the payments business. Understand how fraud has developed, what has supported its development, how it is carried out and the key targets strategies to stop the negative impacts on your business.

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expand your knowledge

Understand what fraud is and how it threatens your business

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address key challenges

Develop an understanding of how you can prevent and contain fraud

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gain strategic advantage

Discover the future of fraud prevention


The payments industry is in a state of flux as new technologies like mobile, Bitcoin and NFC are being introduced.

The ever present threat of fraud will also migrate to these newer ways of working and this course will enlighten you on the strategies and measures that need to be taken to combat this threat.



book today saving £160

In just 2 days you will:

  • Define stakeholders, roles and responsibilities
  • Learn how fraud has developed
  • Understand how to manage risk
  • Discuss ATM/POS/CNP/Card Data Fraud
  • Examine how is fraud attacking newer technologies
  • Evaluate if fraud will be a problem or whether it is already a problem
  • Look at strategies for fraud prevention and detection
  • Learn about different card fraud investigation methodology
  • Know how to Adopt industry standards: Compliance
  • Implement enforcement through appropriate policies and procedures
  • Develop a risk strategy
  • Prepare yourself for the future

Meet your instructor

David Cole teaching Payments Fraud for Terrapinn Training

David Cole has over 30 years' experience in cards, retail banking, payment systems, computing and management services. He has excellent knowledge of applications in the credit, debit, charge, pre-paid, mobile, NFC, loyalty and the payments industry in general.

Over the last 15 years he has been involved heavily in the emergence of smartcards and the EMV standards. He has become a leading exponent in the use of smart cards across all market sectors to exploit and utilise the opportunities the technology provides for expansion, efficiency and increased profits.

Organisations that will benefit:

  • Banks & Financial Institutions
  • FinTechs
  • Mobile Operators
  • Regulators
  • Merchants
  • Insurance Companies
  • Retailers
  • Card Associations
  • Payment Platform Companies
  • Payment Suppliers

Who will attend:

  • C-level executives: CEO, CFO, COO,CTO, CIO
  • Business Development & Sales
  • Operations Managers
  • Customer Service Managers
  • Risk Managers
  • Marketing
  • Payments
  • Fraud Prevention
  • Operations

Course Agenda

  • Big Picture
  • Speed Networking
  • Defining Stakeholders, Roles & Responsibilities
  • Evolution of card industry and relevant standards
  • How Fraud has Developed
  • How to manage Risk
  • ATM Fraud
  • POS Fraud
  • CNP Fraud
  • Newer Technologies
  • Fraud Prevention & Detection
  • Card Data Fraud (Security Breaches)
  • Card Fraud Investigation Methodology
  • Adopting Industry Standards: Compliance
  • Enforcement through Policies & procedures
  • Risk Strategy
  • The Future

For further information please call: +44 (0)207 092 1045

The earlier you book, the more you save…

Additionally, VAT may be applicable depending on course location.
Before 20 Sep 2019After 20 Sep 2019
Save £160
  • “The depth and knowledge of my trainer was extremely impressive. In 3 days I have had, without a doubt, a masterclass on the industry. Truly world class.”

    - Gordon Dowall Potter, Past Delegate

  • “Well worth 3 days of study!”

    - Syed Hamza, Past Delegate

  • “The training was excellent! I give it a 10 and will get my trainer's support for my next challenges.”

    - Head of Partnerships & Customer Loyalty at Avis Budget, Past Delegate

  • “Extremely constructive course with a very good dynamic and passionate trainer.”

    - Managing Director at BNP Paribas, Past Delegate

  • “Impressive and cooperative trainer who wanted to make sure the delegates understood.”

    - Budgeting, Planning & Reporting Manager, Past Delegate


We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or (Asia Pacific)
for more details


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