Singapore, 6-8 Mar 2019


3 day Masterclass

Executive Secretaries

PROJECT & EVENT MANAGEMENT PROBLEM SOLVING BUSINESS COMMUNICATION & LEADERSHIP

IN TIMES OF CHANGE AND INNOVATION, EXECUTIVE SECRETARIES NEED THE ABILITY TO INFLUENCE AND BE THE BEST!

This is an interactive and challenging workshop that will develop your skill set to manage your work life beyond the ordinary! Develop your purpose in the organisation, and position your personal brand as an essential part of the changing business environment. Use case studies and questionnaires to develop self-awareness, negotiation skills and risk management in project environments. Gain the confidence to present your ideas and yourself at all levels.

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be inspired

Communicate in an inspiring way by using the principles of Emotional Intelligence and Leadership

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learn from the best

Gain real-life lessons from your trainer who has consulted and developed business people in more than 25 countries.

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gain strategic advantage

Let your ability to innovate through effective problem solving differentiate your contribution in your organization.

EVOLVE WITH THE CHANGING DEMANDS AND EXPECTATIONS OF THE ROLE.

Become a first-class business partner to your manager by learning to think and act strategically. Develop a pro-active response to daily business challenges.

The Advanced Executive PA Masterclass presents a managerial perspective on the Executive PA, EA and senior secretary and Administrator role.

The approach of this 3 Day Masterclass is interactive and discussion based. You will learn through undertaking personal and group activities, practical exercises, and debate of real-life case studies and situations

 

book today saving USD $340

In just 3 days you will:

  • Make the shift from Executive PA to business partner
  • Understand what your boss needs from you without being told
  • Improve your professional relationship with your boss
  • Understand how to prepare for the arrival of a new boss
  • Understand how to effectively organise your workflow
  • Discover project management and party planning techniques
  • Maximise your value in the organisation using performance appraisals
  • Work effectively with communication styles
  • Learn effective diary and email management strategies using internet tools
  • Learn how to be assertive without causing offence
  • Refine techniques for influencing management
  • Build practical win-win negotiation skills

Meet your instructor

Liesl Gini is an international facilitator, executive coach, trainer, and management consultant with more than 20 years experience in growth and development work. She has brought her experience as a Managing Director and her rich background in leadership development, the arts, and transpersonal psychology to develop individuals and teams in 18 countries.

Organisations that will benefit:

  • All Forward Thinking Companies
  • Big & Small Corporations

Who will attend:

  • Executive Secretaries
  • Senior Secretaries
  • Personal Assistants
  • Executive Assistants
  • Office Managers
  • Receptionists

Course Agenda

  • Big Picture
  • Are you up for the challenge of being a modern PA?
  • Exercise: Using a SWOT analysis to identify your strategic advantage in your role
  • Business communication and modern business writing – your teacher were wrong!
  • Internal and external customer relationship management. Exercise: Create a service web diagram and analyze the quality of your relationships
  • Using brilliant sales skills to enhance your ideas and overcome resistance
  • Presentation do’s and don't’s – avoiding the pitfalls
  • Understanding financial accounting and financial statements
  • Non-financial factors as indicators of future financial performance
  • Do you have the qualities of brilliant leadership? Take the test and see!
  • Case Study: Situational leadership – how would you lead this team?
  • Exercise: Planning foolproof timelines for project and event management
  • Critical problem solving and innovation skills to give you the advantage
  • Managing your manager
  • Time management and prioritisation
  • Emotional intelligence – the advantage
  • Exercise: Assess and understand your social style and learn to influence others
  • Take home our phone app for Stress Management

For further information please call: +44 (0)207 092 1045

The earlier you book, the more you save…

Additionally, VAT may be applicable depending on course location.
Before 25 Jan 2019Before 15 Feb 2019After 15 Feb 2019
USD $3,400
Save USD $340
USD $3,570
Save USD $170
USD $3,740
  • “The depth and knowledge of my trainer was extremely impressive. In 3 days I have had, without a doubt, a masterclass on the industry. Truly world class.”

    - Gordon Dowall Potter, Past Delegate

  • “Well worth 3 days of study!”

    - Syed Hamza, Past Delegate

  • “The training was excellent! I give it a 10 and will get my trainer's support for my next challenges.”

    - Head of Partnerships & Customer Loyalty at Avis Budget, Past Delegate

  • “Extremely constructive course with a very good dynamic and passionate trainer.”

    - Managing Director at BNP Paribas, Past Delegate

  • “Impressive and cooperative trainer who wanted to make sure the delegates understood.”

    - Budgeting, Planning & Reporting Manager, Past Delegate

IN-HOUSE

We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or emma-jane.dinan@terrapinn.com (Asia Pacific)
for more details

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