Singapore, 13-15 Nov 2019

3 day Masterclass

Payment Disruptors


Understand how the payments market is changing and the new players (banks and non-banks) that are emerging

Understand all the major disruptors, including FinTechs, Challenger Banks, Mobile Network Operators and PSP’s and their capability to alter the payments marketplace, and an objective assessment of their likely impact. The course will identify all the disruptors and assess their strengths and weaknesses.

Learn bulb

expand your knowledge

Understand how the payments market is changing and the new players (banks and non-banks) that are emerging

Learn bulb

learn in depth

Understand all the major disruptors and their capability to alter the payments market

Learn bulb

get practical

Gain insight for your organisation to plan a strategy to react to these changes and ensure you retain or improve market share


This course will look at the issues for banks as they attempt to compete with new players with no legacy systems and new channels while attempting to integrate their existing branch networks into this new world  as it is a potential advantage. 

Attendees will be provided with insight into how the payments market is changing and introduce the new players like FinTechs, Mobile Network Operators, Regulators and Challenger Banks.

It will also look at new products like Bitcoin and the blockchain, the use of biometrics, mobile payments, near field communications (NFC) and mobile wallets and assess the new products and, the likely. A number of disruptors will be studied in detail and an extensive overview of mobile will be provided. 



book today saving USD $170

In just 3 days you will:

  • Understand all the major disruptors in payments
  • Key terminology, processes and new players
  • Get an in-depth view of mobile, Near Field Communications and mobile wallets
  • Look at the various biometrics options
  • Get insights on how existing banks need to react to the new marketplace
  • Gain a view on how branches will evolve in this new world and the various changes being made in different markets.
  • How Real Time Payments are emerging on different markets
  • Understand how the Regulators are becoming an increasingly important disruptor
  • Get an overview of digital currencies like Bitcoin and how the payments players see the importance of blockchain technology

Meet your instructor

Richard Sanders teaching Payment Disruptors for Terrapinn Training

Richard Sanders entered the payments industry in 1984 and has worked for two major UK banks, an international payments scheme a third party processor and a major payments software vendor which gives him a unique insight on how the industry has developed and continues to change. He is now a payments Consultant working independently and with Associates.

Organisations that will benefit:

  • Banks
  • FinTechs
  • Mobile Network Operators
  • Banks & Financial Institutions
  • Merchants
  • Insurers
  • Payments Vendors/Suppliers
  • Government & Regulators

Who will attend:

  • C-Level Executives: CEO, CTO, CIO, COO
  • Head of Strategy
  • Head of Operations
  • Mergers & Acquisitions
  • Partners
  • New Entrant Payments Managers & Executives
  • Business Development Managers
  • Sales Executives
  • Marketing Managers & Directors
  • Public Relations Specialists
  • Strategic Planning

Course Agenda

  • Big Picture
  • Speed Networking
  • The Payments Market – trends
  • Global Market Trends
  • The EMEA Payments Market
  • Disruptors in the payments industry – banks only see some of them as a threat
  • The banks options
  • What are disruptors actually disrupting?
  • Could a ‘Nokia Effect’ occur in banking?
  • The Beta bank
  • The impact of legacy systems as a disruptor
  • The Disruptors the banks see in detail (Big data, Social Networks, IoT, GAFA, The Cloud, G(L) Local)
  • Case Study: Regulation as a disruptor
  • Mobile - As a disruptor in the Payment Industry
  • Mobile Pre-Apple Pay – scene setting
  • The Mobile Ecosystem
  • How Mobile impacts the customer experience
  • The various roles for payments players in mobile
  • Mobile and NFC – Siamese twins?
  • The Banks’ view of mobile and the reality
  • Mobile commerce
  • Mobile Wallets
  • The Mobile as a terminal
  • Mobile and Host Card Emulation. What happened to the Secure Element?
  • QR codes
  • Samsung Pay
  • Android Pay
  • Mobile usage – some facts
  • Options for branches in the disrupted world
  • Mobile – is it for young people only?
  • Case Study: The launch of Apple Pay
  • Case Study: Mobile Wallets
  • The Digital Bank – is it a disruptor or a progression?
  • What is a digital bank?
  • FinTechs and the threats they pose
  • Other disruptors
  • Real Time Payments
  • Merchants
  • Bitcoin and other digital currencies
  • Cybercrime
  • Loyalty
  • In Car payments
  • Is the consumer the ultimate disruptor?
  • Case Study: Biometrics
  • Case Study Wearable technology
  • Wrap

For further information please call: +44 (0)207 092 1045

The earlier you book, the more you save…

Additionally, VAT may be applicable depending on course location.
Before 25 Oct 2019After 25 Oct 2019
USD $3,570
Save USD $170
USD $3,740
  • “The depth and knowledge of my trainer was extremely impressive. In 3 days I have had, without a doubt, a masterclass on the industry. Truly world class.”

    - Gordon Dowall Potter, Past Delegate

  • “Well worth 3 days of study!”

    - Syed Hamza, Past Delegate

  • “The training was excellent! I give it a 10 and will get my trainer's support for my next challenges.”

    - Head of Partnerships & Customer Loyalty at Avis Budget, Past Delegate

  • “Extremely constructive course with a very good dynamic and passionate trainer.”

    - Managing Director at BNP Paribas, Past Delegate

  • “Impressive and cooperative trainer who wanted to make sure the delegates understood.”

    - Budgeting, Planning & Reporting Manager, Past Delegate


We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or (Asia Pacific)
for more details


Sign up for our Monthly Course Calendars