3 day Masterclass

Executive Personal Assistant


Become a Certified Advanced Executive Personal Assistant (AEPA™)

This comprehensive program course covers the essential knowledge and skills required for a successful career as Executive Secretary or Personal Assistant. Over the space of three days you will develop excellent interpersonal skills and become better able to manage teams. In addition, this course will help assess and enhance your career and promotion opportunities.

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develop new skills

Best practice in the role of the modern Executive PA

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learn from the best

Latest case studies from the world's top companies like Shell, Walmart and Corrus

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expand your knowledge

Compelling, relevant course content delivered using the most cutting edge multimedia available


This course looks at the role of the modern secretary and provides insight of how to carry out duties related to office administration and management. You will be able to align your personal performance to your organisation’s vision and objectives.

Successful completion of the course makes you a Certified Advanced Executive Personal Assistant. You can use the designation of AEPA™ on your resume and business card.

You will receive your certificate which has been fully accredited by Qualifi, an official UK Government recognized awarding body.

In just 3 days you will:

  • Learn best practice in the role of the modern Executive PA
  • Effectively organise your workflow
  • Work effectively with difference communication styles
  • Understand project management: Using a timeline to plan your projects
  • Learn ways to improve office systems to make your job easier
  • Develop practical win-win negotiation skills

Organisations that will benefit:

  • All Forward Thinking Companies

Who will attend:

  • Senior secretaries
  • Executive secretaries
  • Personal assistants
  • Top-level management
  • Secretaries

Course Agenda

  • Speed Networking
  • Big Picture
  • Profiling The Contemporary Executive PA Role
  • What Is Project Management?
  • How Do We Manage Projects?
  • How Do We Work with Others Successfully?
  • How Do We Meet Project Challenges?
  • Stakeholder Management
  • You Want From Others
  • Working Productively With Your Boss
  • Managing Your Time & Work Flow
  • Problem Solving & Win-Win Negotiation Strategies
  • Releasing Your Managerial Potential
  • The Executive PA’s Role as Leader

For further information please call: +44 (0)207 092 1045

  • “Very well presented course which provided tangible and realistic strategies I can use daily in my daily work in such a global organization”

    - Executive personal assistant, Shell international

  • “Excellent tutor & content, highly recommended”

    - Executive Secretary, Responsible Gaming Foundation


We can come to you too! If you have a team of six or more, why not hold a private course? Our experts come to you and the course is tailored to your requirements.

Call +44 (0)20 7092 1045 (United Kingdom)
or emma-jane.dinan@terrapinn.com (Asia Pacific)
for more details


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